How to Spot Fake CurrencyFair Websites and Accounts
At CurrencyFair, protecting our customers is our highest priority. Recently, we’ve seen an increase in fraudulent websites and social media accounts pretending to be us. These copycats attempt to trick people into handing over sensitive information or sending money to unsafe platforms.
We want to be clear: there is only one real CurrencyFair.
We’ve been working with trusted industry partners in Ireland to identify and take down these fraudulent sites as quickly as possible. But because scammers are persistent, it’s important you know how to spot a fake.
How to know it’s really us:
When you interact with CurrencyFair, here’s what you should always look for:
Our official website
- The only official CurrencyFair domain is: www.currencyfair.com
- Fraudulent sites often use small changes, extra letters, hyphens, or endings like “.net” or “.info” to look convincing.
- Always check the URL carefully.
Secure connection
- The real CurrencyFair website uses HTTPS (you’ll see a padlock symbol in your browser’s address bar).
- Never enter your details on a site that doesn’t have this.
Official communications
- Emails from us will always come from an @currencyfair.com or @email-currencyfair.com address.
- We will never ask you to share your password over email, phone, or social media.
Verified accounts
- On social media, check for verified handles and cross-reference them via our website.
- If you’re unsure, head directly to www.currencyfair.com and navigate to our official social links.
What we’re doing to protect you
Our team works tirelessly behind the scenes to monitor, report, and remove fraudulent sites as soon as they appear. We also collaborate closely with industry partners to track down scammers and keep our customers safe.
What to do if you suspect a fake
If you come across a suspicious website, email, or message claiming to be CurrencyFair, do not interact with it.Please report it immediately to support@currencyfair.com so we can investigate.If you’ve accidentally shared information, contact our support team right away, we’re here to help.
Staying safe together
Unfortunately, online fraud is an issue many trusted companies face. What makes the difference is how quickly we act, and how well-informed our customers are. By staying alert and knowing the signs, you’ll always be able to tell the real CurrencyFair from the fakes.
Remember: if it doesn’t come from currencyfair.com, it’s not us.