2023 Easter opening hours: markets and customer experience

When is Easter 2023?

Good Friday and Easter Sunday this year are on the 7th and 9th of April, two weeks earlier than last year. Easter is a festival and holiday that, unlike Christmas, doesn't have a fixed date. It's celebrated on the first Sunday that follows the full moon that occurs on (or just after) the spring equinox. 

What are CurrencyFair’s Easter opening hours 2023?

Many of our customers will be using CurrencyFair to send money abroad this Easter. To help plan when to exchange and the expected arrival times of transfers, we are sharing the dates and times that our payments team and banking partners will be open from 6th - 10th April 2023:

Opening times:

Cut-off times:

On normal business days, we make every effort to process all payments in line with our current cut-off times as per our exchange process times.

Customers who need funds to be received before Friday, 7th April should:

• Ensure payments are submitted well in advance of this date to avoid any potential delays

• Consider processing cut-off times when making your payment
  
  

To receive funds by Good Friday, 7th April:

Tips for accessing your CurrencyFair account during public holidays:

1. To log in to your CurrencyFair account or to add a new bank account, you'll need to complete two-factor authentication. CurrencyFair supports two-factor authentication in two ways:

   • Phone - using your registered primary number, we'll send verification codes by text message or automated phone call.

   • Google Authenticator - you can opt in to Google Authenticator from your CurrencyFair profile. Find it on the App Store for iOS and on Google Play for Android. For even greater convenience, sync the Google Authenticator app to your CurrencyFair account.

2. To manage issues with accessing your primary phone number when abroad, add a secondary phone number in the My Profile > Phone Numbers section of your CurrencyFair account.

3. Include your CurrencyFair ID when topping up your CurrencyFair account - this will mean that funds can be added to your account even if the office is closed.

Wishing you a safe and happy Easter!

The CurrencyFair team