You Spoke, We Listened: Why We Rebuilt Our Deposit Experience with Plaid

Connection dropouts are out. Instant, smooth GBP & EUR Express Deposits are in.

At CurrencyFair, we’ve always believed that moving your money across borders should be completely stress-free. But to be totally honest with you: over the past few months, our deposit experience wasn't consistently hitting that high bar.

A lot of you reached out with real, constructive feedback. You told us our previous Open Banking setup suffered from connection dropouts, slow processing, and friction that made funding transfers far more stressful than necessary.

We heard you loud and clear. And instead of patching over the cracks, we rebuilt the entire system from scratch.

We’ve officially joined forces with Plaid, a global leader in open banking technology, to launch our all-new Express Deposits for GBP and EUR transfers. Here is how this brand-new engine deletes those old headaches for good.

What Changed? (And Why Your Transfers Just Got a Major Upgrade)

We scrapped our old integration and replaced it with Plaid’s high-performance Payment Initiation network. Here’s what that actually means when you sit down to move money:

• Rock-Solid Connections: No more mid-transfer glitches or dropped banking sessions. Plaid provides a direct pipeline to major banks across the UK and Europe that actually stays connected.

• Zero Room for Typos: Misspelling a reference number or fat-fingering an account code used to mean annoying delays while support sorted it out. Now, your transfer reference pre-fills automatically with 100% precision.

• Slick Mobile Approval: Authorize deposits straight inside your banking app using FaceID or TouchID. No clunky app-switching or manual copying required.

Before vs. After: Fixing the Pain Points

Thank You for Keeping Us Accountable

Your feedback is the single most valuable tool we have to make CurrencyFair better every day. We didn't just want to fix a technical bug; we wanted to deliver the fast, reliable, bank-beating experience you genuinely deserve.

The next time you send GBP or EUR, choose Express Deposit at checkout and feel the difference for yourself.